Questions we get asked
Engagement letters and fixed fee schedules. Cheaper quotes usually leave those out and add them back later.
Most matters are scheduled within 72 hours. Urgent requests can usually be fitted in sooner depending on the slot.
Yes. We assess first, send a written quote per per matter, and that is what you pay unless you approve extra work in writing.
Yes — it is one of our most requested services. Tell us the requirement and we will confirm scope and cost before starting.
You call your named contact, not a helpdesk. Anything covered by the warranty on your invoice is corrected at no cost.
Built around what clients actually ask for
Someone who returns calls
This is the thing our clients mention most, so it is the thing we measure.
Fees agreed upfront
Built into how we schedule, not something we promise and hope for.
After-service support
The relationship does not end when the invoice is paid.
A named contact
One person owns your matter from enquiry to close. No being passed around.
What clients say
They called me before I had to chase them, which honestly I was not expecting.
The consultation started on time and finished when they said it would. Sounds basic. It is not.
Booked on a Monday, done by Wednesday, and the quote never moved. That alone puts them ahead of the last two we tried.
Start with a conversation
One message is enough to get started — we will ask for the rest.