R. Malhotra
Founder & DirectorOn site most days, still handles the difficult jobs personally.
Festive offer live this month. Ask for current rates when you enquire.
Timberline Furniture has been doing furniture store work long enough to know where it usually goes wrong — a quote before work starts, mostly. Our answer is a written warranty card on every job, on every single repair. Services include living room, bedroom sets and office furniture.
On site most days, still handles the difficult jobs personally.
Runs scheduling, quality checks and anything a customer escalates.
Trains the junior team and signs off every repair before handover.
Built into how we schedule, not something we promise and hope for.
The relationship does not end when the invoice is paid.
One person owns your repair from enquiry to close. No being passed around.
Delays happen. Silence is the actual problem, so you hear from us first.
Had a problem two weeks later. One call, sorted, no argument about whether it was covered.
I asked three places about living room. This was the only one that explained the options instead of pushing the most expensive one.
They called me before I had to chase them, which honestly I was not expecting.
Describe the requirement and we will confirm scope, cost and timeline before anything starts.