Common Questions

Most matters are scheduled within 24 hours. Urgent requests can usually be fitted in sooner depending on the slot.

Yes. We assess first, send a written quote per per matter, and that is what you pay unless you approve extra work in writing.

Yes — it is one of our most requested services. Tell us the requirement and we will confirm scope and cost before starting.

You call your named contact, not a helpdesk. Anything covered by the warranty on your invoice is corrected at no cost.

The full city and surrounding suburbs. Work further out is possible with a travel charge agreed upfront.