V. Saxena
FounderOn site most days, still handles the difficult jobs personally.
We have moved to a larger premises. Same team, more capacity.
There are plenty of options for opticians and eyewear store in this city. What patients tell us they stay for is a doctor who explains and clear costs before treatment. We cover eye testing, prescription glasses and sunglasses, and we would rather turn a consultation down than take one we cannot do properly.
On site most days, still handles the difficult jobs personally.
Runs scheduling, quality checks and anything a patient escalates.
Trains the junior team and signs off every consultation before handover.
One person owns your consultation from enquiry to close. No being passed around.
Delays happen. Silence is the actual problem, so you hear from us first.
A written quote with GST shown separately, approved before work starts.
Trained, checked and accountable — and the same faces on repeat visits.
For the first appointment, ideally. After that we work to the agreed plan and send updates.
Registered practitioners and written treatment plans. Cheaper quotes usually leave those out and add them back later.
Most consultations are scheduled within 48 hours. Urgent requests can usually be fitted in sooner depending on the slot.
Yes. We assess first, send a written quote per per consultation, and that is what you pay unless you approve extra work in writing.
Yes — it is one of our most requested services. Tell us the requirement and we will confirm scope and cost before starting.
We reply to every enquiry within one working day.