R. Malhotra
Founder & DirectorOn site most days, still handles the difficult jobs personally.
About Us
The thinking behind Furry Friends
We started Furry Friends because getting same-day turnaround out of a pet grooming and pet shop was harder than it should be. Today we handle bath & grooming, pet food and accessories — and the a written warranty card on every job are on the table before you commit to anything.
- A written warranty card on every job
- Clear timelines, and a call if anything is going to slip
- Original spares
- A quote before work starts
Numbers so far
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Years in operation
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Customers served
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Repeat & referral rate
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Average response time
The people behind the work
S. Iyer
Operations HeadRuns scheduling, quality checks and anything a customer escalates.
J. Fernandes
Senior SpecialistTrains the junior team and signs off every repair before handover.
Built around what clients actually ask for
Fixed, upfront pricing
A written quote with GST shown separately, approved before work starts.
Verified service desk
Trained, checked and accountable — and the same faces on repeat visits.
A warranty in writing
Standard on every repair, not an upgrade you pay extra for.
Same-day turnaround
This is the thing our customers mention most, so it is the thing we measure.
What clients say
Booked on a Monday, done by Wednesday, and the quote never moved. That alone puts them ahead of the last two we tried.
Kavita Ramesh
Regular customer
Not the cheapest quote I got. Also the only one where nothing extra appeared on the final bill.
Sandeep Rao
First-time customer
Second time using them. Same service desk, same standard — that consistency is the whole reason I came back.
Farah Siddiqui
Business account
Ready to book a counter visit?
Describe the requirement and we will confirm scope, cost and timeline before anything starts.