R. Malhotra
Founder & DirectorOn site most days, still handles the difficult jobs personally.
About Us
The thinking behind Furry Friends
We started Furry Friends because getting same-day turnaround out of a pet grooming and pet shop was harder than it should be. Today we handle bath & grooming, pet food and accessories — and the a written warranty card on every job are on the table before you commit to anything.
- A written warranty card on every job
- Clear timelines, and a call if anything is going to slip
- Original spares
- A quote before work starts
Numbers so far
0+
Years in operation
0+
Customers served
0%
Repeat & referral rate
0 hrs
Average response time
The people behind the work
S. Iyer
Operations HeadRuns scheduling, quality checks and anything a customer escalates.
J. Fernandes
Senior SpecialistTrains the junior team and signs off every repair before handover.
Built around what clients actually ask for
Fixed, upfront pricing
A written quote with GST shown separately, approved before work starts.
Verified service desk
Trained, checked and accountable — and the same faces on repeat visits.
A warranty in writing
Standard on every repair, not an upgrade you pay extra for.
Same-day turnaround
This is the thing our customers mention most, so it is the thing we measure.
Questions we get asked
A written warranty card on every job. Cheaper quotes usually leave those out and add them back later.
Most repairs are scheduled within 72 hours. Urgent requests can usually be fitted in sooner depending on the slot.
Yes. We assess first, send a written quote per per unit, and that is what you pay unless you approve extra work in writing.
Yes — it is one of our most requested services. Tell us the requirement and we will confirm scope and cost before starting.
You call your named contact, not a helpdesk. Anything covered by the warranty on your invoice is corrected at no cost.
Contact
Send us a message
We reply to every enquiry within one working day.
- Phone+91 83020 09284
- Emailenquiry@furry-friends.in
- Address157, Boring Road, Patna, Bihar 800007
- HoursMon - Sat, 9:00 AM to 7:00 PM