R. Malhotra
Founder & DirectorOn site most days, still handles the difficult jobs personally.
We have moved to a larger premises. Same team, more capacity.
TorqueLine Garage is a car repair and garage that most of its customers find through someone who already uses it. The work covers periodic service, engine repair and denting & painting, and the standard we hold ourselves to is simple: no unnecessary replacements, and the old parts back.
On site most days, still handles the difficult jobs personally.
Runs scheduling, quality checks and anything a customer escalates.
Trains the junior team and signs off every service before handover.
A written quote with GST shown separately, approved before work starts.
Trained, checked and accountable — and the same faces on repeat visits.
Standard on every service, not an upgrade you pay extra for.
This is the thing our customers mention most, so it is the thing we measure.
For the first workshop visit, ideally. After that we work to the agreed plan and send updates.
Itemised job cards and genuine parts invoices. Cheaper quotes usually leave those out and add them back later.
Most services are scheduled within 48 hours. Urgent requests can usually be fitted in sooner depending on the slot.
Yes. We assess first, send a written quote per per service, and that is what you pay unless you approve extra work in writing.
Yes — it is one of our most requested services. Tell us the requirement and we will confirm scope and cost before starting.
We reply to every enquiry within one working day.