R. Malhotra
Founder & DirectorOn site most days, still handles the difficult jobs personally.
About Us
Why clients stay with Serene Spa
Serene Spa runs on repeat business, which only works if the basics hold. Our therapists and stylists handles deep tissue massage, aroma therapy and body wraps, and every treatment is quoted, scheduled and closed the way it was agreed. No surprises at the end.
- Appointments that start on time — on every treatment, not just the first one
- No upselling
- A written quote before any work begins
- Certified therapists and single-use tools
Built around what clients actually ask for
Products they can read the label on
Built into how we schedule, not something we promise and hope for.
After-service support
The relationship does not end when the invoice is paid.
A named contact
One person owns your treatment from enquiry to close. No being passed around.
We call if something slips
Delays happen. Silence is the actual problem, so you hear from us first.
The people behind the work
S. Iyer
Operations HeadRuns scheduling, quality checks and anything a client escalates.
J. Fernandes
Senior SpecialistTrains the junior team and signs off every treatment before handover.
Tell us what you need
Describe the requirement and we will confirm scope, cost and timeline before anything starts.