Terms & Conditions

1. Booking

A booking is confirmed only when we have acknowledged it by phone, WhatsApp or email. Rooms held without payment are released after two hours.

Rates quoted include applicable taxes unless stated otherwise. Rates for wedding and event bookings are valid for thirty days from the date quoted.

2. Check-in and identification

Check-in is from 12 noon and check-out by 11 am. Every adult guest must present a valid government photo ID at check-in. We reserve the right to refuse accommodation where ID cannot be produced.

3. Conduct on the property

Smoking is not permitted indoors. Illegal substances, weapons and outside alcohol are not permitted anywhere on the campus.

Amplified sound at events must stop by 11 pm in line with local regulation. We are not able to make exceptions to this.

4. Damage and liability

Guests are responsible for damage to rooms, furniture or event infrastructure caused by them or their guests, and will be billed at replacement cost.

We are not liable for loss of valuables not deposited at the reception safe, or for vehicles parked on the property.

5. Events

Event bookings require 25% of the quoted value to block a date. The balance is payable on the day of the event.

Final guest count must be confirmed 72 hours before the event. Catering is billed on the confirmed count or actual attendance, whichever is higher.

6. Force majeure

We are not liable for failure to provide services due to events outside our control, including flooding, civil disturbance, government order or utility failure beyond our backup capacity. In such cases we will offer a rescheduled date or a refund of amounts paid.